Ticket Categories
Tickets can be sorted into categories.
Triaged
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This ticket has been screened and has been deemed a priority.
Screened
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This ticket has been marked as having a good problem statement.
Unscreened
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This ticket hasn't been sorted at all.
Tickets that are unscreened need to either develop a good problem statement, or be resolved as not an issue.
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September 13, 2026